How quickly can you respond to an emergency?
For urgent callouts across London and Greater London, we aim to be with you within 2 hours of your call. We operate 24 hours a day, 7 days a week including bank holidays. Whether it is an active wasp nest, a confirmed rat sighting, or a cockroach infestation in a commercial kitchen, we treat every emergency seriously and prioritise same-day slots wherever possible. Call us on 07963121907 and our team will give you an honest arrival estimate straight away.
Are treatments safe around children and pets?
Yes. All treatments we carry out are fully risk-assessed and applied in line with UK regulations. Before we begin, we will walk you through exactly what to expect and what precautions are needed. This might mean keeping a pet out of one room for a few hours, or briefly airing out a treated space afterwards. We use targeted application methods to minimise chemical exposure in areas where children and animals spend time. If you have specific concerns — such as allergies, sensitivities, or young babies in the property — just let us know when you book and we will plan around them.
How much does pest control cost?
Pricing depends on the type of pest, the severity of the infestation, the size of the property, and the number of visits required. A single residential treatment typically starts from £90. Commercial contracts are quoted based on your site size and the frequency of visits needed. We always provide a clear, itemised quote before any work begins — there are no hidden charges or surprise call-out fees. Contact us for a free, no-obligation estimate.
What pests do you treat?
We treat a full range of common pest problems including rats, mice, cockroaches, bed bugs, fleas, ants, wasps, hornets, silverfish, and moths. We also provide bird management for pigeons and gulls, and can advise on squirrel and fox issues. If you are dealing with something not listed here, get in touch and we will let you know whether we can help or point you in the right direction.
Do I need to leave my home during treatment?
In most cases, no. The majority of treatments can be carried out while you remain at home, though we may ask you to stay out of one specific room for a short period. For certain treatments — such as full fumigation or heavy-duty chemical applications — we will advise on a suitable window to vacate, usually just a few hours. We will always let you know what is required in advance so you can plan accordingly, and we work around your schedule wherever possible.
How will I know the treatment has worked?
After every visit we provide a written summary of what was found, what was treated, and what to expect next. For rodent treatments you will typically see a reduction in activity within 3 to 7 days as bait takes effect. For insect treatments, activity may briefly increase before it drops — this is completely normal and a sign the treatment is working. We will always explain what signs to look out for and when to contact us if you have concerns. Follow-up visits are included in many of our plans, and we will return if results are not as expected.
Do you offer commercial contracts?
Yes. We work with restaurants, offices, warehouses, care homes, schools, and retail premises across London. Our commercial contracts include scheduled visits at a frequency that suits your business — monthly, quarterly, or as required — along with full digital reporting after every visit, documented corrective actions for compliance purposes, and a dedicated point of contact for ongoing queries. All service records are audit-ready and formatted to support HACCP, BRC, and local authority inspections. Contact us to discuss a plan tailored to your site.
Which areas of London do you cover?
We cover the whole of London and Greater London, including all 32 boroughs and the City of London. This includes Westminster, Camden, Hackney, Tower Hamlets, Southwark, Lambeth, Wandsworth, Hammersmith, Kensington, Islington, Haringey, Enfield, Barnet, Brent, Ealing, Hounslow, Richmond, Kingston, Croydon, Bromley, Lewisham, Greenwich, Newham, Waltham Forest, Redbridge, Havering, Barking, Sutton, and Merton. If you are unsure whether your postcode falls within our coverage, call or message us and we will confirm right away.